|
At eSupport Solutions, we offer several levels of network and server administration services. We can act as an extension of your current team and provide 24X7 remote management using Windows Remote desktop connection and gotomyPC.com. Our administration engineers are experienced in every aspect of the design, implementation, configuration and maintenance of LANs, VLANs and WANs, and can provide a cost-effective alternative to hiring full-time staff.
eSupport Solutions Network Administration Capabilities Include:
Network Design:
We will work with your existing infrastructure or create a new solution for you that is designed to support the network capabilities you require.
Network Monitoring:
This includes monitoring DNS, email, firewalls and other aspects of your system administration.
Network Optimization:
Our network engineers are skilled at optimizing the performance of existing infrastructures. They can suggest solutions for obtaining maximal leverage from your existing resources and extending their capabilities.
|
Security:
We can detect network intrusion and implement security measures for prevention of unauthorized access to your data.
Maintenance:
Our network professionals and analysts specialize in troubleshooting and/or debugging network-related problems, maintaining network authorization infrastructures and automating network backup.
Software and Language Technology:
- Microsoft Products (Server 2000/2003, SharePoint, Exchange, Project Server, ISA, SBS)
- MySQL
- SQL Server
- WebServer (Apache, IIS)
- Mail Server
- Oracle
- Asterisk: An Open Source PBX and telephony toolkit
Technical Support:
We provide ongoing maintenance and technical support to ensure that reliability, performance and efficiency are maintained. Our professional administrators have in-depth experience in skillfully and accurately determining problems and providing rapid issues resolution.
Services
- Network documentation
- LAN/WAN modeling, design and implementation
- Network troubleshooting, monitoring and remediation
- Backup / Disaster recovery and planning
- Intrusion detection and content filtering
- Server lockdown, access control, antivirus
- Server consolidation, selection and configuration
- RAID design, configuration, and implementation
- MS Windows implementation and integration
- Virtual Private Network (VPN) implementation
- Firewalls/Proxy Servers
- Internet content/spam filtering
- Remote-access configuration and support
- Wireless connectivity
- Software installation
- Help Desk support
- Third-party facilitation and software support
- IT / Software training
- Pre-installation planning
- Installing, upgrading and configuring
- Managing volume groups and file systems
- User management
- Disk administration
- Performance monitoring
- Planning and implementing backup strategy
- Unattended backups
- Security
- NFS and NIS
- Network monitoring
- Installation and setup
- Managing users and groups
- Creating and managing file systems
- Managing partitions
- Managing domains
- Performance tuning and optimization
Benefits of Service
Enjoy network dependability without the expense of additional staffing. eSupport Solutions’s trained and experienced professionals will manage all facets of your network administration needs. Through remote monitoring, problems are detected early and corrective action can be taken, reducing the risk of costly network problems and downtime.
eSupport Solutions’s staff undergoes extensive continuing education and training to provide you with leading-edge technology and solutions. You can rely on certified IT professionals for all your network administration and IT service needs, allowing you to concentrate on business success.
We can remotely monitor and manage your entire IT infrastructure from our world class, fully staffed network operations center. Our technical experts will monitor and manage your network via a secure VPN connection to your devices and immediately resolve any problems. We also act as your single point of contact for resolving technical issues with your vendors.
We have a dedicated team of professionals who are all certified by Microsoft.
|
